Our standard check-in time is at 2pm and check out is at 12pm. If you are arriving early and would like to check in before 2pm, we would recommend that you book one additional night to ensure that the room is ready for you. For late check-outs, please make prior arrangements with us, extension is subjected to availability and charges may apply.
As our Front Desk is open 24-hours daily, we can facilitate your check in according to your arrival time. You can also choose to store your luggage with us before check-in or after check-out while you roam around town.
available upon request and is free of charge. However, it is subject to availability. An extra bed can be placed in a limited number of rooms at a charge of Rp.250.000 Nett, so please remember to check with our reservations team!
You’ll need to contact the website / travel agent that you’ve booked through to make the amendments required. Do note that charges may be applicable.
You will need to place a deposit upon check in. This amount is equivalent to the no,of night checked in,this amount is held as a deposit for potential charges that you may billto your room. We accept all mayor cridit cards and cash.No cheques please!
We can arrange for airport transfer. Do contact us to find out the charges.
You can also check out Sultan Aji Muhammad Sulaiman’s guide on shuttle service.
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